We all have them. No matter how committed you are to the happiness and contentment of your customers, you’ll undoubtedly encounter “grumpy” customers along the way. How you deal with these customers is what determines the result these types of customers have on your business and your future success. The goal of handling a “grumpy” […]
In the beginning of my entrepreneurial existence, I didn’t know one tenth of what I know now. I also made thousands a year, where now we make multiple millions! Based on all I’ve learned, the following article are my four tips for building your business brilliance, and building it FAST. After you read this article, […]
No matter who you are reading this right now, you run your own business. The moment you realize that, things begin to happen… very positive, result-producing things! You may be an owner, a manager, an employee in a large or small company, or even a stay-at-home mom, whose business is caring for your home and […]
I want to share something with you that has had, well, no less than miraculous results in our business. We’ve been using it for years now. The difference between when we use it and when we don’t use is thousands, sometimes tens of thousands, of dollars. It’s called The Scan. Marcia Bigler, our facility director, […]
There are 10 keys to succeeding in any business. Let me share with you what they are. First of all, there are five types of entrepreneurs, and in order to have money flowing into your business, it’s crucial that you know which type of entrepreneur you are. There’s no right type or wrong type, but […]
There is one thing you can do in your business and your income will increase immediately. It will. No maybes. It’s fun when I’m getting to teach people from the platform and I ask them, “What do you think that one thing is?” Well, right now, there are probably several things going through your mind. […]
Have you ever truly looked at where you are spending your time, virtually, minute by minute? This is the first order of business because I am sure you will be surprised. The first step to learning how to manage your time is to see how you are using it now. Once you know how you […]
If you’ve been in the business very long, you already know first-hand what I’m about to say…it’s tough out there. In my 30+ years in business, I’ve learned there are five vital pieces to ANY successful business venture: Marketing, Sales, Service, Administration and Leadership. When you have all these pieces, and you do each well, […]
When we manage a team, we’re also required to manage ourselves and our contributions to the team and organization. Therefore, it’s important to keep the proper perspective to stay focused, motivated, and be able to pass on those characteristics to the rest of our team. Here are a handful of quotes that I believe EVERY […]
So many of us struggle with procrastination; most of us on a daily basis. It impedes our productivity, frustrates us to no end, and keeps us from achieving as much as we should. But what if you could overcome procrastination once and for all? What could you accomplish? What kind of difference would you make? […]
